Store Policies
Where can I Find Clay Tulips by C Jewellery?
My jewellery can be found here on my website. You can also see my work on my Instagram page (@clay_tulips_by_c), Facebook (@claytulipsbyc), virtual or local craft fairs (check out my NEWS section).
Do YOU PROVIDE Shipping?
Within Canada Only
Shipping is free when using Ground Regular Mail (no tracking). Expect 1-2 weeks for delivery.
If you require a tracking number, then shipping will be at an additional cost to you. Shipping costs range from $15-$20 within Canada (with tracking).
Custom made orders will take additional time.
All items are wrapped with care. They are encased in individual packing and then placed in a bubble wrapped envelope.
We ship with Canada Post. Delays can happen. If this happens, please reach out.
Shipping is free when using Ground Regular Mail (no tracking). Expect 1-2 weeks for delivery.
If you require a tracking number, then shipping will be at an additional cost to you. Shipping costs range from $15-$20 within Canada (with tracking).
Custom made orders will take additional time.
All items are wrapped with care. They are encased in individual packing and then placed in a bubble wrapped envelope.
We ship with Canada Post. Delays can happen. If this happens, please reach out.
DO you accept Refunds?
I hope you love the pieces you receive as much as I love creating them. If however you need to return the item, I accept returns within 14 days of the product being delivered to you in its original condition. Please contact me prior to returning the product. If an item is to be returned, the customer will pay for the shipping but the cost of the item will be refunded. I do not accept returns on earrings for hygiene reasons or items that have been worn. No refunds on custom orders.
All products come with a one year guarantee.
All products come with a one year guarantee.